Who we are

We are Dawley Metals Ltd, company number 04142410 registered in England & Wales. Our registered office is Unit B Wartell Bank, Dawley Brook, Kingswinford, West Midlands, DY6 7AS . Our website address is https://www.dawleymetals.co.uk.

Information we collect and why

If you contact us about our services, request a call-back, intiate online chat, or for any other reason, we will keep a record of that correspondence. Our contact form collects your name, email address, telephone number and the contents of the message you send to us. When you visit our website, we may collect technical data about the device you are using, including where available your IP address, operating system and browser type. This is used for system administration, maintaining website security and to improve the look and feel of our website. See “Use of cookies” below for more about the technical data we collect through cookies.
We use a third party online chat service provided by Purechat. Purechat’s privacy policy is available here: https://purechat.com/privacy.

Use of cookies

Like many other websites, this website uses cookies. Cookies are small pieces of information that are stored on your computer or mobile device when you visit a website.

Google Analytics
Our website uses Google Analytics for internal analysis of visitor behaviour and trends, to evaluate traffic flow and to assess the relative popularity of different parts of our Website. We use the information we collect to monitor the number of visitors to the different sections of our website, and to help us make it more useful to visitors. We will not be able to identify you from this aggregated information.

Any information collected will be used in accordance with our own privacy policy and Google’s privacy policy.

If you do not wish to participate, you can:

Controlling your information and contacting us

You may request a copy of any data we hold about you. Upon request, we will provide the personal data we hold on record about you within one month of receipt. The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us so we may correct our records. If you would like further information about any of your rights or wish to exercise them, please contact us on via one of the methods on our contact page.

Dawley Metals ltd respects your personal data and is committed to protecting it.

Please read our policy to find out the types of information we collect from you, how we use it, how we might share data with others, how you can manage the information we hold and how you can contact a member of the team to discuss this further.

We are a ‘Data Controller’ of your personal information which means we decide why and how it is processed. It also means we are responsible for that processing, which extends to any third parties such as finance companies.

If we send your data to other organisations for processing that is in both our and their interests, we will be making decisions together in relation to that particular processing and will be ‘joint controllers’ with the organisations involved. Under data protection laws, we will be jointly responsible to you for any processing of that personal data. If this is not the case, the other organisation will be responsible to you, and they will set out their responsibilities in their own privacy statement. We do not sell your personal data to anyone. There may be occasions where we would like to offer promotions or market our products and services to you directly, but you will be given the option to not receive such communications from us.

What Data do we collect?

We will collect data and store data from you that relates to your business dealings with us, we may also collect data from third parties such as credit reference agencies.

The data will only be processed for the purpose for which it is collected.

Legitimate Interests

We may use and process your personal information where it is necessary for us to carry out activities for which it is in our legitimate interests as a business to do so.

How do we keep your Data Safe?

We use technical and organisational measures to safeguard your data and adhere to the general data protection regulations.